Jewell Furnishings of Fresno, California

Local Central Valley Delivery Only- Fresno, Clovis, Lemoore, Madera, Hanford area affordable furniture great furniture

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Terms and Conditions

DELIVERY POLICY

Normal delivery hours are 8am-6pm Monday-Friday. Any special requests outside our normal delivery hours may be subject to additional fees.
An adult must be present to accept and sign for delivery of your new furniture.
All deliveries are fully insured from the time it leaves our warehouse until arrival at your home.
All items must be inspected for damage at the time of delivery. All damage must be notated on the delivery receipt / bill of lading.
Delivery insurance will only cover issues that are noted on the delivery receipt / bill of lading. Jewell Furnishings, nor the shipping carrier, will be held liable for any issues not noted accordingly.
Regardless of damage, defect, missing or incorrect item, all items on the order must be accepted and signed for unless otherwise directed by Jewell Furnishings so that we may resolve the issue. Jewell Furnishings will resolve the issue by replacing, refunding, or repairing the item as warranted, at its discretion.
It is required that you take photos of any damage that you notice as proof.
Make sure your floors and walls are covered / protected prior to delivery as Jewell Furnishings nor the carrier will be held liable for damage to your personal property.
Missed delivery appointments may be subject to a delivery attempt fee at an estimated $0.75* per lb.
Should you need to reschedule your delivery, please notify us at least five days prior to the scheduled delivery date in order to avoid a rescheduling fee.
On the day of delivery please make sure the area is cleared for delivery. Our delivery team can not remove old furniture.
A storage fee of $50 per piece per month will be assessed for each item held in our warehouse facility for more than 30 days. If not claimed items will be return to stock. It's important to be aware that certain items consist of multiple pieces, such as beds or dining tables. For instance, a bed may comprise two or more separate pieces.

PRICING & SALES

Due to the low pricing we offer, we do not carry financing at this time. All products purchased are to be paid in full at time of purchase including delivery fees if applicable.

Return and Refund Policy

No Cancellation / No Refunds / Store Credit

To be eligible for a return (depending on the case) if approved, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please check your furniture during delivery and make sure it meets your desired requirements.

No Refunds - Store Credit Only

Requirements if approved:

Items must be in new and unused condition.
Items must be returned with all of their original packaging and accessories.
Items must not be assembled or modified in any way.
Items must include a return authorization number provided by Jewell Furnishings.

There are certain situations where only partial refunds are granted (if applicable), depending on the case.

Refunds (if applicable)

If you are approved for a refund depending on the case of the situation. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

All returns and exchanges (if approved) are subject to a 20% restocking fee plus applicable return shipping fees.

Terms and Conditions

Return and Refund Policy

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